Comments on: Wawa continues to impress

By: An intelligent way to thank customers || Liam Dempsey — The thoughts, work and ideas of Liam Dempsey

Wed, 07 Dec 2011 19:56:20 +0000

[...] Wawa continues to impress [...]

By: When an option is not an option : chickenmonkeydog

When an option is not an option : chickenmonkeydog — Fri, 27 Aug 2010 13:21:20 +0000

[...] this morning to pick up some cash and some milk. Wawa offers free-of-charge ATM withdrawals, which pleases me greatly. However, the ATM, managed by PLC Bank, needs some edits to its [...]

By: Liam Dempsey

Liam Dempsey — Wed, 28 Apr 2010 06:21:33 +0000

Hi Ramon, You're absolutely right! Just when the line starts to get too long, some Wawa clerk pops up out of nowhere to "take the next customer". Since you appreciate the quality of a good hand dryer, you might also appreciate a little post on chickenmonkey.com.

By: Ramon

Ramon — Tue, 27 Apr 2010 14:22:34 +0000

Another key to WaWa’s success is its extraordinary sensitivity to customers’ waiting too long to check out. As soon as one of the lines (sorry- “queues”) gets to be about 4 deep, you hear the “I can help somebody over here”, as a new checkout is open.

Also, clean bathrooms, and the XLERATOR hand dryer (need I say more?)